With in-depth experience in business, product design and development,
education and the arts, Fawcett Associates represents a unique combintation
of skills to help your company achieve bottom line results.
Technology Implementation
From Fortune 500 companies to small family owned businesses, we have
experience implementing and developing modern technologies to improve
efficiency.
Business Process Development
Often new tools demand new processes and procedures in order to realize
maximum benefit. We will evaluate
your business processes in relation to new tools and technologies and implement
solutions which will assure efficiency and return on investment.
Performance Technology
Defined as the systematic alignment of skills, processes and
organizational structure to the business objectives of the company,
Performance Technology offers companies a holistic approach to
improving organizational effectiveness.
End-user Performance Consulting (Education)
Often project execution is hindered by the abilities of the
design staff to use the tool of choice effectively. Many times
this is not a function of ability but awareness; users are
simply not aware of the functionality they have at their disposal.
I can help identify areas of improvement across a design team
and put in place effective tools for improving capabilities.
These tools may be a blend of education plans, computer-based
job aid technologies, or side-by-side end user mentoring.
In all cases, the approach is tailored to the specific user
and to the work he is expected to perform.
Job-Aid Development
Job Aids are simple tools which allow a user to perform his job more easily
and remind users of the correct methods for executing infrequent tasks.
These are especially important in keeping productivity high and maximizing
retention of previously learned concepts or methods. They can also assure s
trict adherence to company developed best practices. We can assist your
company in developing and deploying desktop-based job-aids which will
help keep your personnel working at maximum efficiency.
Contact us:
Address
Fawcett Associates, Inc.
4 Trundy Road
Cape Elizabeth, ME 04107 USA